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Delivery & Returns

Your shipment United Kingdom

Packages are generally dispatched within 1 working day after receipt of payment and are shipped via Royal Mail 1st class postal service. Delivery normally takes 1-3 days, if your order has not arrived within 5 days after shipping please use the email address provided below to inform us about this. 

We currently offer free standard delivery throughout the UK.

Your shipment Northern Europe

We ship to Northern Europe with standard airmail for £2.99 and delivery normally takes 3-5 days. If your delivery has not arrived after 10 days please use the email address provided below to inform us about this.

Cancelling Your Order

You can cancel your order at anytime for a refund using the email address provided below. If the order has shipped you must return the item to receive a refund. Returned items must be unused for a full refund unless defective.

Returning your order

Should you wish to return an item please use the email address provided below entitled return request and we will happily organise that for you. Goods must be unused and with the packaging if you are just requesting a refund for an unwanted item. Faulty items must be returned for a refund or a free replacement.

Please always provide your order number when contacting support.

Please send returns to:

56 Monarch Drive Worcester WR2 6ES United Kingdom

Contact email address: support@lovetreeproducts.com